How can we help?

Sign up with your email, a password, your studio name and your mobile number. We send one code to your phone (on WhatsApp, or SMS if WhatsApp fails) and one to your email, and your account is ready once both are verified.

Yes. On every plan, including Free, our team sets up your first event with you on a call. Most photographers are comfortable on their own after that.

Create the event, upload your photos in their folders, then click **Find faces**. We email you when face matching is finished, and you can share the couple link and the guest link.

Yes. The Free plan gives you 10 GB forever with every feature switched on, which is enough to deliver a real wedding before you decide.

Yes. Studios use it for engagements, Navratri, corporate meets, school functions, concerts and birthdays. The event type is only a label for you; the galleries work the same way.

Yes. Add team members with their own logins and give each a role, so a second shooter or editor can upload and manage events without using your password.

JPEG, PNG, HEIC, TIFF and WebP, up to 50 MB per photo. You can also upload videos into the same event.

More than 40,000 photos in a single upload. Drag in the whole wedding folder and SpotMe works through the queue, several files at a time.

Yes. If your photos are organised as Haldi, Mehendi, Sangeet and so on, the event gets the same folders, including folders inside folders. You can rename, reorder and move photos between folders afterwards.

Uploads are resumable. Each file is sent in small pieces, so when the connection comes back the upload carries on from the last finished piece instead of starting again.

The upload pauses while the tab is closed. Open the event again from the same computer and finished files are ticked off, with the rest ready to resume.

Yes. The Lightroom Classic plugin publishes straight into an event, and the SpotMe Studio app for iOS and Android lets you upload and manage events from your phone.

Yes. Upload the new photos into the event and click **Find faces** again, so the new photos are matched to guests too.

No. Once your upload is complete, click **Find faces** on the event. We email you when it has finished, and guests can match from that point.

It depends on the number of photos. You don’t need to keep the page open; we send an email to your registered address as soon as the event is ready.

SpotMe’s face recognition is 99.99% accurate, measured on real wedding and event photos. It handles side profiles, dim sangeet lighting, glasses, makeup and heavy bridal jewellery.

About one second after the selfie. Matching is a lookup against faces already found in the event, not a fresh scan of every photo.

Ask them to retake the selfie facing the camera in good light, without sunglasses. If a photo is still missing, the couple can share it with all guests from the couple gallery.

They see a short waiting screen instead of their photos. Share the guest link after you get the email saying the event is ready.

Our own. The face recognition models are trained in-house and run on our own servers, so no photo or selfie is sent to a third-party AI provider.

No. Guests open your link in any phone, tablet or laptop browser. There is no account to create and nothing to install.

They enter their name and mobile number, type the one-time code we send on WhatsApp (or SMS), and take one selfie. Their gallery opens with every photo they appear in.

Only photos the couple has chosen to share with all guests. Everything else in the event stays on the couple’s private link.

No. On the same phone the gallery opens straight away. On a new device they verify their number again and SpotMe remembers their match, so there is no second selfie.

Each photo has two download options: the full-resolution original, or a 2048-pixel mobile copy that is quick to share. If you set a watermark, it is on both.

Yes, if you switch on guest uploads for the event. Their phone photos go into a separate section, so your curated gallery stays as you delivered it.

No. Every plan includes unlimited guests and unlimited face searches, with no WhatsApp or SMS charges for codes.

A private master link to the whole event, organised in your folders. The couple can browse every function, mark favourites, see photos grouped by person and download originals.

They open the master link, enter their name and mobile number, and verify a one-time code on WhatsApp or SMS. After that the same device stays signed in.

Yes. Favourites are saved to the couple’s verified number, so a photo hearted on the bride’s phone shows up on the groom’s laptop. They can download their favourites together as a zip.

A tab in the couple gallery that groups photos by the people in them, largest group first. Tap a face, like the nani or the best friend, to see every photo of that person.

Yes. The couple can mark any photo as shared, and it appears in every guest’s gallery, even for guests who are not in it. This is separate from favourites.

Only to people they want to see the whole wedding, because anyone with the master link can view every photo. For everyone else, share the guest link.

Your studio name, logo, contact details and a watermark, on every plan including Free. Your branding leads every gallery page.

Upload a PNG with a transparent background in your profile, then set its position, size and opacity. The watermark is added to gallery images and downloads; your stored original is never changed.

No. Each event keeps the watermark it was first delivered with, so a new logo only applies to events you deliver after the change.

It is full resolution. Without a watermark it is the exact file you uploaded; with a watermark it is a high-quality full-resolution JPEG with your mark added, which can take a few seconds to prepare.

Yes. Each event has a switch for original downloads. Turn it off if you would rather sell prints, and guests can still view their photos.

Yes. With a custom domain, galleries open on an address like photos.yourstudio.com. You add one DNS record and we handle the rest.

Yes. Switch on the print store for an event, set your prices, and guests can order prints of their photos without leaving the gallery.

Free gives you 10 GB forever. Standard is 500 GB for ₹17,000 a year and Pro is 1 TB for ₹22,000 a year. See [pricing](/pricing) for the full comparison.

No. Every feature is on every plan, including Free. Plans differ only in storage.

No. Paid plans are billed yearly, which suits the way wedding seasons run.

Message us on WhatsApp, email us or call, and we will move your account to Standard or Pro. There is no online checkout yet.

No. There are no per-photo credits, guest caps, face-scan limits or WhatsApp and SMS fees. You pay for storage and nothing else.

Delete events you no longer need and their space comes back straight away, or move to a bigger plan. Storage is reusable, so it never runs out for good.

Yes. Contact us and we will upgrade your account. Your events, galleries and guest lists stay exactly as they are.

No. A selfie is turned into a face template, a set of numbers describing a face, used only to match that guest within that event. The selfie itself is not kept.

No. Face data from your events is never used to train models, ours or anyone else’s.

On AWS in Mumbai, India, in private storage. Nothing is publicly listed, and every photo link is signed and expires after an hour.

No. Guests only see photos they appear in, matched from their own selfie after verifying their mobile number. There is no way to search for someone else’s face.

Yes. You can deactivate the couple link or the guest link at any time. Access stops straight away and the event stays in your account.

Its photos, face data and guest galleries are deleted, and the storage returns to your plan.

Only you and team members you give access to. Guest names and verified numbers belong to your studio, and we never sell or share them.